Delivery and Shipping

1.1 Delivery Regions

Eēsē Health ships exclusively to addresses within the United Kingdom.

1.2 Delivery Options and Timeframes

Standard Delivery (UK): estimated delivery within 48 hours of dispatch.

Express Delivery (UK): next working day delivery, subject to orders placed before the daily cut-off time.

Delivery timeframes are estimates and may be affected by factors outside our control, including carrier delays, adverse weather, and public holidays. We do not guarantee delivery within a specified timeframe; timescales on our website are estimates only.

1.3 Shipping Costs and Free Delivery

Shipping costs are displayed at checkout before you complete your purchase. We offer free standard delivery on orders above a qualifying threshold; please refer to the current offer displayed on our website, as this threshold may change from time to time.

1.4 Tracking

Once your order has been dispatched, you will receive a tracking number by email. We currently ship via DHL and Yodel. You can track your delivery directly on the carrier's website using the tracking number provided.

1.5 Failed or Undelivered Orders

If delivery is unsuccessful due to an incorrect address provided by you, or because you were unavailable to receive the parcel and it was not collected from the nominated holding location, you may be required to cover the cost of re-delivery. Please ensure your delivery address is correct at the time of placing your order.